Mohammed Ali
About Mohammed Ali
Mohammed Ali is a Senior Helpdesk Analyst and Trainer at Travelport, where he has worked since 2008, contributing to the company's growth in the global travel market. He has previous experience with Egyptair and Qatar Airways, and he has played a significant role in training new hires and developing innovative solutions in travel technology.
Work at Travelport
Currently, Mohammed Ali serves as a Senior Helpdesk Analyst and Trainer at Travelport, a position he has held since 2008. His tenure of 16 years in Berks, West Berkshire, United Kingdom, has seen him contribute significantly to the company's operations. He has played a vital role in supporting Travelport's IT services for airlines, focusing on solutions related to shopping, ticketing, and departure control. Additionally, he has been instrumental in training new hires, enhancing their understanding of Travelport's B2B travel marketplace.
Previous Experience in the Travel Industry
Before joining Travelport, Mohammed Ali worked at Egyptair as a Reservation and Ticketing Agent from 2004 to 2008. He also briefly served as a Senior Reservation and Ticketing Agent at Qatar Airways in 2006. His experience at Egyptair included a role as a Helpdesk Analyst and Trainer from 2007 to 2008, where he developed skills in customer support and training within the travel sector.
Education and Expertise
Mohammed Ali earned a Bachelor of Commerce degree from Ain Shams University in 2003. His educational background provides a strong foundation for his extensive experience in the travel industry. He leverages his domain expertise to facilitate travel commerce and technology solutions, contributing to Travelport's growth and adaptation to the global travel market.
Contributions to Travelport
At Travelport, Mohammed Ali has been part of initiatives that enhance the company's presence in over 170 countries. He contributed to the development and implementation of a pioneering B2B payment solution aimed at improving transaction efficiency and security for travel intermediaries. His efforts have supported Travelport's adaptation to the evolving demands of the global travel market.