Parveen Sheikh
About Parveen Sheikh
Parveen Sheikh is a Customer Support Supervisor and Trainer at Travelport, where she has worked since 2008. She holds a Bachelor's degree from Asas University in Kuwait and has previous experience as a Customer Support Executive at Automated Systems.
Work at Travelport
Parveen Sheikh has been employed at Travelport since 2008, serving as a Customer Support Supervisor and Trainer. In this role, she oversees customer support operations and is responsible for training new staff. Her tenure at Travelport spans 16 years, during which she has contributed to enhancing customer service strategies and improving team performance. The company, based in Berks, West Berkshire, United Kingdom, is known for its technology solutions in the travel industry.
Previous Experience at Automated Systems
Before joining Travelport, Parveen Sheikh worked at Automated Systems as a Customer Support Executive from 2006 to 2008. Her role involved managing customer inquiries and providing support to ensure client satisfaction. This position helped her develop essential skills in customer service and support, laying the groundwork for her future career.
Education and Expertise
Parveen Sheikh studied at Asas University in Kuwait, where she earned a Bachelor's degree from 2004 to 2006. This two-year program provided her with foundational knowledge and skills relevant to her career in customer support. Additionally, she attended the Indian Community School in Kuwait from 1994 to 2004, completing her primary and secondary education.
Background
Parveen Sheikh has a diverse background in customer support, beginning her career in Kuwait before moving to the United Kingdom. Her educational journey and professional experiences have equipped her with a strong understanding of customer service dynamics, particularly in the travel sector. Her long-standing commitment to her roles reflects her dedication to supporting clients and training new employees.