R. Mark Moore, Sphr
About R. Mark Moore, Sphr
R. Mark Moore, SPHR, serves as the Director of Customer Learning and Performance at Travelport and has extensive experience in instructional technology and human resources. He has held various roles in notable companies and educational institutions, demonstrating a strong background in compliance, IT, and global business management.
Current Role at Travelport
R. Mark Moore serves as the Director of Customer Learning and Performance at Travelport. He has held this position since 2015, contributing to the company's global operations for nine years. In this role, he focuses on enhancing customer learning experiences and improving performance metrics within the organization.
Professional Experience
Moore has a diverse professional background with significant roles in various organizations. He worked at UnitedHealth Group as a Senior Learning Architect for one year and held the position of Senior Consultant in Instructional Technology at Aetna for five years. His experience also includes roles at Verizon, GTE Wireless, and Bloomsburg University of Pennsylvania, where he contributed to instructional design and employee development.
Educational Background
Moore holds a Master of Science degree in Instructional Technology from Bloomsburg University of Pennsylvania, which he obtained in 1992. He also earned a Bachelor of Science degree in Computer Science and Mathematics from the same institution in 1991. Additionally, he completed a Master Certificate in Human Resources from Villanova University in 2013 and became a Certified Social Media Strategist through Society3 Academy in 2009.
Expertise in Learning Technologies
R. Mark Moore possesses extensive expertise in learning technologies and human resources. His strong IT background complements his skills in navigating compliance with federal and state regulations. He has experience in mergers, acquisitions, and start-ups, showcasing his versatility in various business environments and his ability to lead through organizational changes.
Current Academic Involvement
Since 2014, Moore has been serving as Corporate Faculty at Harrisburg University of Science and Technology. In this role, he engages with students and professionals, sharing his knowledge and experience in instructional technology and human resources, further contributing to the academic community.