Rachel Deli
About Rachel Deli
Rachel Deli serves as the Key Accounts Manager at Travelport, where she has worked since 2014 in Johannesburg, South Africa. With a background in gender studies and extensive experience in account management, she plays a crucial role in enhancing client relationships and driving business growth.
Work at Travelport
Rachel Deli has served as a Key Accounts Manager at Travelport since 2014, marking a decade of experience in this role. Based in the Johannesburg Area, South Africa, she plays a crucial role in managing and maintaining strategic client accounts. Deli is responsible for identifying and qualifying new business opportunities, which contributes to the growth of Travelport's client base. She develops comprehensive activity programs aimed at achieving both short-term and long-term business goals. Additionally, she conducts regular monthly and quarterly reviews to assess and improve client account performance and satisfaction. Deli actively represents Travelport at various forums, enhancing the company's visibility and engagement within the industry.
Previous Work Experience
Before joining Travelport, Rachel Deli held several positions that contributed to her expertise. She worked as a National Key Accounts Manager in the Rail Portfolio at Transnet SOC Ltd from 2003 to 2005. Prior to that, she served as a Customer Service Manager at Transnet Freight Rail for six months in 2002. In 2014, she was a Student in Education, Training & Development at the City of Cape Town for six months. Earlier in her career, she worked as a Fieldworker in the Gender Studies Unit at Nelson Mandela Metropolitan University for 11 months from 1995 to 1996. These roles have provided her with a diverse background in account management and customer service.
Education and Expertise
Rachel Deli has a solid educational foundation that supports her professional endeavors. She completed her Senior Certificate/Matric/Grade 12 at Paterson High from 1986 to 1989. She furthered her studies at Port Elizabeth Technikon, earning a National Diploma in Marketing & Sales Management from 1990 to 1993. Deli also holds a Certificate in Logistics, Materials, and Supply Chain Management from the University of Pretoria, completed in 2003. Additionally, she obtained a Certificate in Train the Trainer (Facilitator) from PRIMESERVE in 2011 and a Certificate in Outcomes Based Assessment from QED Training in 2013. This diverse educational background equips her with the skills necessary for her role at Travelport.