Rumeshker Karunaratne
About Rumeshker Karunaratne
Rumeshker Karunaratne is a Sales and Operations Manager at Travelport, where he has worked since 2014. He holds a BSc in IT and an MBA, and has extensive experience in sales, customer support, and training within the travel industry.
Work at Travelport
Rumeshker Karunaratne has been employed at Travelport since 2006, initially serving as a Sales and Customer Support Supervisor until 2014. He currently holds the position of Sales and Operations Manager, a role he has occupied for 10 years in Qatar. In his tenure, he has developed and led training programs for the sales team, which have improved overall performance and customer satisfaction. He has also been instrumental in implementing strategic sales initiatives that have increased Travelport's market share in Qatar.
Education and Expertise
Rumeshker Karunaratne studied at Alexandra College in Colombo from 1988 to 1999. He pursued higher education at London Metropolitan University, where he earned a BSc in IT with a focus on Travel and Tourism from 2003 to 2005. He further advanced his education by obtaining a Master of Business Administration (MBA) in Business Administration and Management from Anglia Ruskin University in 2019.
Background
Before joining Travelport, Rumeshker Karunaratne worked as a Lecturer at IDM Computer Studies Private Limited from 2002 to 2004. He then served at SriLankan Airlines as a Telesales Agent and Reservations Services Agent from 2004 to 2006. His diverse background in education and customer service has contributed to his expertise in sales and operations management.
Achievements
During his career at Travelport, Rumeshker Karunaratne has played a key role in launching new products in the Qatari market, enhancing the company's competitive edge. He has actively fostered partnerships with major travel agencies in Qatar, strengthening industry relationships. Additionally, he has contributed to the digital transformation of Travelport's sales operations by integrating advanced technology solutions to streamline processes.