Shareen Johnson (Nelson)
About Shareen Johnson (Nelson)
Shareen Johnson (Nelson) is a Senior Business Analyst specializing in Enablement Solutions and Automation at Travelport, where she has worked since 2012. She has extensive experience in evaluating business requirements and creating documentation, having previously held roles at Galileo International and Travelport.
Current Role at Travelport
Shareen Johnson currently holds the position of Senior Business Analyst in Enablement Solutions and Automation at Travelport. She has been with the company since 2012, contributing for over 12 years. In this role, she is responsible for defining and documenting business processes and functional procedures. Additionally, she provides training to ensure that these processes are understood and implemented effectively.
Previous Experience at Travelport
Prior to her current role, Shareen Johnson served as Operations Manager at Travelport from 2004 to 2012 for a duration of 8 years. In this position, she managed various operational aspects of the business, ensuring efficient processes and workflows. Her experience at Travelport has provided her with a deep understanding of the company's operations and strategic objectives.
Experience at Galileo International
Shareen Johnson worked at Galileo International as a Technical Analyst from 2001 to 2004 for 3 years. In this role, she focused on technical solutions and support, contributing to the development and implementation of systems that enhanced operational efficiency. This experience laid the groundwork for her subsequent roles in business analysis and operations management.
Background in Business Travel
In 2001, Shareen Johnson briefly worked at American Express Business Travel as a Lead Office Counselor for 6 months. This role involved providing support and guidance to clients in the business travel sector. The experience gained during this time contributed to her understanding of client needs and the dynamics of the travel industry.
Skills in Requirement Definition
Shareen Johnson specializes in evaluating business requirements for system updates related to new product enablement. She creates screen mockups as part of the requirement definition and documentation process. Her skills in this area ensure that new products meet the needs of the business and align with strategic goals.