Yau Moi Ng
About Yau Moi Ng
Yau Moi Ng is a Product Manager at Travelport, where he has worked since 2017, and a Business Analyst at SITA since 2008. He has extensive experience in product management and business analysis within the travel industry, with a background in coordinating global product rollouts and ensuring stakeholder satisfaction.
Work at Travelport
Yau Moi Ng has been employed at Travelport as a Product Manager since 2017. In this role, she coordinates global product rollouts for airlines, travel agencies, metasearch customers, third-party developers, and internal stakeholders. She performs product acceptance tests to ensure that stakeholder requirements are met and customer satisfaction is achieved. Additionally, she collaborates with the Product Marketing Manager to ensure timely and effective communication of release contents to stakeholders. Her responsibilities also include creating and updating product documentation, sales collateral, user help systems, and market advisories.
Experience at SITA
Yau Moi Ng has worked at SITA as a Business Analyst since 2008. With over 16 years of experience in this role, she collaborates with various business units and development teams on projects that span multiple applications. Her extensive experience in business analysis contributes to the effective management of projects and stakeholder engagement.
Previous Roles and Experience
Before her current positions, Yau Moi Ng worked at O4Corporation as a Business Analyst for 7 months in 2008. She also served as a Messaging Analyst at Worldspan from 2002 to 2005 for three years. Additionally, she was previously employed at Travelport as a Product Strategist from 2005 to 2008, where she gained valuable experience in product management and strategy.
Education and Expertise
Yau Moi Ng studied at The University of Winnipeg from 1982 to 1985, completing a three-year program. She also attended Tunku Abdul Rahman University College from 1978 to 1980 for two years. Her educational background supports her expertise in product management and business analysis, equipping her with the skills necessary for her roles in the travel and technology sectors.
Professional Skills and Contributions
Yau Moi Ng actively participates in Program Increment Planning using the Scaled Agile Framework, providing product and business context. She manages the Total Cost of Ownership for products to effectively control costs. Her role involves ensuring that all product-related documentation and communications are up to date, which is essential for stakeholder awareness and satisfaction.