Giovanni Fronteddu
About Giovanni Fronteddu
Giovanni Fronteddu is a Senior Manager and Technical Account Manager focused on Customer Experience EMEA at Vantage Data Centers in London. He has extensive experience in customer account management, having previously held positions at Level 3 Communications and Digital Realty over a career spanning nearly two decades.
Work at Vantage Data Centers
Giovanni Fronteddu has been employed at Vantage Data Centers since 2022, serving as the Senior Manager, Technical Account Manager, Customer Experience EMEA. In this role, he is responsible for overseeing customer account management and enhancing the overall customer experience in the EMEA region. His position is based in London, England, where he has contributed to the company's growth and client satisfaction initiatives.
Previous Experience at Level 3 Communications
Giovanni Fronteddu worked at Level 3 Communications for a total of nine years, from 2004 to 2013. During this time, he held the position of Technical Customer Account Manager, where he managed technical aspects of customer accounts. He later transitioned to the role of Service Manager at Level 3 Communications from 2013 to 2015, further developing his expertise in customer service and account management.
Experience at Digital Realty
At Digital Realty, Giovanni Fronteddu held multiple roles over a span of seven years. He served as Client Service Manager EMEA from 2015 to 2018, where he focused on client relationship management. He then advanced to the position of Senior Manager, Customer Success EMEA, from 2018 to 2022, where he continued to enhance customer success strategies and improve service delivery in the EMEA region.
Education and Expertise
Giovanni Fronteddu earned a Bachelor's Degree in Political Sciences with a focus on International Relations from Università degli Studi di Cagliari. His educational background, which spans from 1989 to 1997, provides him with a strong foundation in analytical and strategic thinking, which he applies in his professional roles within the technology and customer service sectors.