Ann Miles
About Ann Miles
Ann Miles is a Store Manager at Wickes, where she has worked since 2016. She has extensive experience in retail management, having previously managed at Tesco PLC for 15 years, and holds multiple degrees in Psychology, Business, and Law.
Work at Wickes
Ann Miles has been serving as the Store Manager at Wickes since 2016. In this role, she oversees daily operations and manages staff at a location on the South Coast. Under her leadership, the store has achieved record sales growth during seasonal promotions. Ann has implemented a change management strategy that improved store efficiency and developed a customer service training program that enhanced customer satisfaction scores.
Previous Experience at Tesco PLC
Before joining Wickes, Ann Miles worked at Tesco PLC for 15 years, from 2000 to 2015. During her tenure, she held managerial positions that contributed to her extensive experience in retail management. This background provided her with valuable skills in team leadership and operational management.
Education and Expertise
Ann Miles studied at several institutions, earning a Foundation degree in Business & Law from The University of Manchester from 2013 to 2015. She also obtained A Levels in Psychology, Biology, Health Studies, and Sociology from Eastleigh College between 1995 and 1997. Additionally, she earned a Bachelor's degree in Psychology from the University of Southampton from 1997 to 2000. Ann has expertise in utilizing Microsoft Excel for retail analytics and reporting.
Leadership Development Program
Ann participated in a leadership development program focused on retail management. This program aimed to enhance her skills in managing teams and improving store performance, contributing to her effectiveness as a Store Manager at Wickes.