Arafat Hussain
About Arafat Hussain
Arafat Hussain serves as the Click and Collect Team Leader at Wickes in Waltham Cross, England, where he has worked since 2020. He has a background in various roles, including positions at Harrods and WHSmith, and holds a Bachelor's degree in Computer Science from City, University of London.
Work at Wickes
Arafat Hussain has served as the Click and Collect Team Leader at Wickes since 2020. His role is based in Waltham Cross, England, where he has been responsible for overseeing the Click and Collect operations. Hussain focuses on enhancing customer service efficiency and satisfaction, utilizing his strong organizational skills to manage the team effectively. His leadership has contributed to the overall success of the Click and Collect service at Wickes.
Previous Employment Experience
Before joining Wickes, Arafat Hussain worked at Harrods as a Deployment Engineer for five months in 2020. He also held the position of Warehouse Operative at Harrods for two months in 2016. Additionally, he worked at Chime Communications Limited as a Help Desk Support Analyst for seven months in 2018 and spent one month as a Warehouse Operative at Amazon in 2017. Hussain's experience includes a long tenure at WHSmith, where he worked as a Sales Assistant for seven years from 2014 to 2021.
Education and Expertise
Arafat Hussain has a solid educational background in Information Technology and Computer Science. He studied at Stepney Green Maths, Computing and Science School from 2005 to 2010. He then attended Tower Hamlets College, where he achieved a qualification in Information Technology from 2010 to 2013. Hussain earned a Bachelor of Science with Honours in Computer Science from City, University of London, completing his studies from 2013 to 2017. He furthered his expertise in Information Technology at Just IT Training from 2018 to 2019.
Skills and Competencies
Arafat Hussain possesses strong organizational skills that have been crucial in managing Click and Collect operations at Wickes. His ability to effectively manage and maintain workload has been instrumental in contributing to the success of the service. Hussain's experience across various roles has equipped him with a diverse skill set, enhancing his capability to lead teams and improve customer service.