Beverley Fenton
About Beverley Fenton
Beverley Fenton is an Operations Manager at Wickes, where she has worked since 2021. She has extensive experience in retail management, particularly with Boots UK, where she held various roles including Store Manager and Assistant Manager, focusing on team development and customer care.
Current Role at Wickes
Beverley Fenton has served as Operations Manager at Wickes since 2021. In this role, she is responsible for overseeing operational processes and ensuring efficient store management. Her focus includes optimizing team performance and enhancing customer experience within the Leicester, England location. Beverley's leadership style emphasizes collaboration and effective communication among team members.
Previous Experience at Boots UK
Beverley Fenton has extensive experience with Boots UK, where she held various positions from 2011 to 2021. She began as a Christmas Temp in Leicester, then progressed to No7 Advisor in 2012. Over the years, she advanced to roles such as Assistant Manager-Beauty, Store Manager, and Store Manager Local Pharmacy. Her tenure included locations in Loughborough, Melton Mowbray, Oakham, Kenilworth, and Sileby.
Focus on Team Development
Throughout her career at Boots UK, Beverley prioritized developing talent and fostering a team-oriented atmosphere. She implemented strategies to enhance employee engagement and performance, which contributed to achieving company targets. Her proactive approach to customer care also played a significant role in driving customer loyalty across pharmacy and retail sectors.
Education Background
Beverley Fenton studied at John Ellis Community College from 2011 to 2016. This educational experience provided her with foundational skills and knowledge that supported her career in retail management. The college experience contributed to her ability to lead teams and manage store operations effectively.
Achievements in Customer Care
Beverley has a proven track record of implementing customer care initiatives that exceed company and individual targets. Her efforts in promoting engagement with own brands, offers, and launches have enhanced store performance. This focus on exceptional customer service has been a hallmark of her management style throughout her career.