Claire Skinner
About Claire Skinner
Claire Skinner is a Store Manager at Wickes, where she has worked for over 28 years in various roles, including Operations Manager and Customer Service Manager. She is recognized for her expertise in optimizing store operations and mentoring team members to achieve their career goals.
Work at Wickes
Claire Skinner has held multiple roles at Wickes over a span of 28 years. She began her career as a Deputy Manager from 1997 to 2021, contributing to store operations for 24 years. She transitioned to the role of Customer Service Manager from 1997 to 2018, where she focused on enhancing customer experiences. From 2015 to 2019, she served as Showroom Sales Manager in Maidstone, Kent. Claire was also an Operations Manager from 2016 to 2019 in Folkestone, where she optimized store operations. Since 2019, she has been the Store Manager, overseeing daily operations and team performance.
Education and Expertise
Claire Skinner studied at Canterbury College, where she achieved A Levels from 1996 to 1998 and completed a course in Early Childhood Education from 1998 to 2000. Her educational background has provided her with foundational skills that she has applied throughout her career at Wickes. Claire has demonstrated expertise in optimizing store operations and consistently meeting key performance indicators (KPIs). She has also implemented innovative strategies to enhance store performance and customer satisfaction.
Background
Claire Skinner's career at Wickes began in 1996, and she has since built a comprehensive background in retail management. She has worked in various capacities, including customer service, sales, and operations management. Her extensive experience in different roles has equipped her with a deep understanding of store dynamics and customer needs. Claire has played a significant role in fostering a collaborative and inclusive work environment, contributing to employee development and team cohesion.
Achievements
Throughout her tenure at Wickes, Claire Skinner has been recognized for her commitment to developing and mentoring team members, helping them achieve their career goals within the company. She has successfully identified and capitalized on new business opportunities, contributing to store growth. Her efforts in optimizing store operations have consistently led to improved performance metrics and customer satisfaction.