Darren Campbell
About Darren Campbell
Darren Campbell is a Customer Assistant at Wickes, where he has worked since 2018. He has a background in computing, having studied at the University of the Highlands and Islands, and has held various roles at Capgemini, including Service Desk Analyst and Release Manager.
Work at Wickes
Darren Campbell has been employed at Wickes as a Customer Assistant since 2018. His role involves providing support and assistance to customers, ensuring a positive shopping experience. Located in Inverness, United Kingdom, he has developed skills in customer service and retail operations during his tenure.
Experience at Capgemini
Darren Campbell has extensive experience at Capgemini, where he held multiple roles. He worked as a Service Desk Analyst from 2011 to 2014, providing technical support and troubleshooting services. He then served as a Release Manager from 2014 to 2017, overseeing software releases. His final position at Capgemini was as a Service Reporting Analyst (Availability & Capacity) from 2017 to 2018, focusing on service performance metrics.
Education and Expertise
Darren Campbell studied at the University of the Highlands and Islands, where he completed a Higher National Certificate (HNC) in Computing from 2010 to 2011. Prior to this, he achieved a National Certificate (NC) in Digital Media Computing from 2009 to 2010. His educational background provides him with a foundation in computing and digital media.
Background
Darren Campbell is based in Inverness, United Kingdom. His career spans various roles in customer service and IT, demonstrating a blend of technical and interpersonal skills. His work experience includes significant time at Capgemini, where he developed expertise in service management and reporting.