Darren Elliott
About Darren Elliott
Darren Elliott is a Quality Control Auditor at Wickes, where he has worked since 2021. He has over nine years of experience at Wickes in various roles, including Service Delivery Team Leader and Customer Service Specialist, and has a background in customer service from his time at Nationwide Building Society.
Work at Wickes
Darren Elliott has had a long tenure at Wickes, beginning his career there in 2012 as a Customer Service Advisor. He held this position for three years before advancing to the role of Customer Service Specialist from 2015 to 2016. Following this, he served as Service Delivery Team Leader from 2016 to 2021, where he led teams through significant changes and growth. In 2021, he briefly worked as Quality Control Coordinator for seven months before transitioning to his current role as Quality Control Auditor, where he has been for three years.
Education and Expertise
Darren Elliott studied at Mereway Community College from 2006 to 2011. His educational background has contributed to his extensive experience in customer service and quality control within the retail sector. His expertise includes delivering market-leading services and enhancing the development of both himself and his colleagues.
Background
Before joining Wickes, Darren Elliott worked at Nationwide Building Society as a Customer Service Administrator from 2010 to 2012. This role provided him with foundational experience in customer service, which he later applied and expanded upon during his time at Wickes.
Achievements
Throughout his career at Wickes, Darren Elliott has contributed to the company's reputation for quality. His leadership roles have involved guiding teams through significant changes, which has enhanced the development of both himself and his colleagues. His extensive experience in various customer service roles has positioned him as a key player in maintaining high standards of service delivery.