Dean Rogers
About Dean Rogers
Dean Rogers serves as a Duty Manager at Wickes, where he has worked for 18 years. He possesses strong skills in first aid, customer service, and cash handling, contributing to effective retail operations.
Work at Wickes
Dean Rogers has been employed at Wickes since 2006, serving as a Duty Manager for 18 years. In this role, he oversees daily operations and ensures that the store meets its operational goals. His responsibilities include managing staff, maintaining inventory flow, and enhancing customer service. Rogers has developed a strong skill set in cash handling, which contributes to the efficient financial operations of the store. His expertise in unloading is vital for stock management and ensuring that products are readily available for customers.
Previous Experience at Iceland Foods
Before joining Wickes, Dean Rogers worked at Iceland Foods as a Customer Service Assistant from 2002 to 2006. This four-year experience in Aylesbury provided him with foundational skills in customer service and retail operations. His role involved assisting customers, managing transactions, and ensuring a positive shopping experience, which laid the groundwork for his later success in retail management.
Education and Expertise
Dean Rogers attended Mandeville Upper School from 1997 to 2004, where he studied Business Studies. This educational background has equipped him with essential knowledge applicable to retail management and operations. His ongoing professional development is evident in his strong skills in first aid, which are crucial for ensuring safety in the retail environment.
Customer Service Skills
Rogers possesses a strong customer service skill set, which enhances the shopping experience for customers at Wickes. His ability to address customer needs and provide assistance contributes to customer satisfaction and loyalty. Over his two decades of experience in retail, he has honed these skills, making him an effective leader in customer engagement.
Retail Operations Management
With over two decades of experience in the retail industry, Dean Rogers has extensive expertise in managing retail operations. His roles have involved overseeing various aspects of store management, including inventory control, staff supervision, and financial operations. This experience has equipped him with a comprehensive understanding of the retail landscape and operational efficiency.