Emily Hill Smith
About Emily Hill Smith
Emily Hill Smith is a Customer Service Supervisor at Wickes, where she has worked since 2020. She has a background in customer service and previously held similar roles at Homebase and Tesco.
Work at Wickes
Emily Hill Smith has been serving as a Customer Service Supervisor at Wickes since 2020. In this role, she oversees customer service operations and ensures a high standard of service delivery. Her experience at Wickes is complemented by her previous tenure in the same position from 2017 to 2018, where she worked in Loughton, Essex. This dual experience at Wickes has contributed to her understanding of the company's customer service protocols and operational standards.
Previous Experience in Customer Service
Prior to her current role at Wickes, Emily Hill Smith worked as a Customer Service Supervisor at Homebase. She held this position in two different locations: Loughton from 2016 to 2017 and Waltham Cross from 2018 to 2019. Her responsibilities included managing customer inquiries and ensuring customer satisfaction. Additionally, she worked at Tesco as a Stock Controller from 2019 to 2020, where she was responsible for inventory management and stock organization.
Education and Expertise
Emily Hill Smith studied at Epping Forest College from 2013 to 2016, where she focused on Legal Administrative Assistant/Secretary studies. She successfully achieved a High School Diploma during this period. Her educational background has provided her with foundational skills that are applicable in her customer service roles.
Career Timeline
Emily Hill Smith's career in customer service began at Homebase, where she worked as a Customer Service Supervisor for one year in Loughton. After a brief stint at Wickes, she returned to Homebase for another year in Waltham Cross. Following her time at Homebase, she transitioned to Tesco as a Stock Controller before rejoining Wickes in her current role. This timeline highlights her continuous engagement in customer service roles across various companies.