Hannah Austin
About Hannah Austin
Hannah Austin is a Customer Service Assistant currently employed at Wickes since 2021. She has extensive experience in customer service roles, including positions at Matalan, City Plumbing Supplies, and Premier Inn.
Work at Wickes
Hannah Austin has been employed at Wickes as a Customer Service Assistant since 2021. In this role, she is responsible for assisting customers with inquiries, providing product information, and ensuring a positive shopping experience. Her experience in customer service contributes to her effectiveness in addressing customer needs and resolving issues.
Previous Experience at Matalan
Prior to her current position, Hannah worked at Matalan from 2007 to 2013 as a Sales Assistant Team Leader. During her six years in this role, she gained valuable experience in retail operations and team management while working in Northampton, United Kingdom. Her responsibilities included leading a team, managing sales, and enhancing customer satisfaction.
Experience at City Plumbing Supplies
Hannah served as an Iflo After Sales Assistant at City Plumbing Supplies from 2017 to 2021. Over the course of four years, she focused on providing support to customers post-purchase, addressing inquiries, and ensuring customer satisfaction with their purchases.
Role at Premier Inn
From 2013 to 2017, Hannah worked as a Team Leader Receptionist at Premier Inn in Northampton, United Kingdom. In this position, she managed front desk operations, supervised staff, and ensured that guests received quality service during their stay.
Education at Duston Upper
Hannah attended Duston Upper School from 2005 to 2007. Her education during these two years provided her with foundational skills that have supported her career in customer service and retail.