Ian Williams
About Ian Williams
Ian Williams is the Regional Installations Manager at Wickes, where he has worked since 2016. He has a background in the Royal Navy and extensive experience in business development, coaching, and customer service within the retail industry.
Work at Wickes
Ian Williams has served as the Regional Installations Manager at Wickes since 2016. In this role, he oversees installation operations in the South West region. His responsibilities include managing installation teams, ensuring customer satisfaction, and streamlining processes to enhance service delivery. His tenure at Wickes has contributed to the company's commitment to quality and customer service in home improvement.
Background in the Royal Navy
Before joining Wickes, Ian Williams had a distinguished career in the Royal Navy, where he served as Master At Arms from 1980 to 2004. His 24 years of service in Portsmouth, United Kingdom, provided him with extensive experience in leadership, discipline, and operational management. This background has informed his approach to team management and customer service in his subsequent roles.
Education and Expertise
Ian Williams graduated from Alder East Finchley/Christs College, where he focused on business planning. His educational background has equipped him with the skills necessary for effective business development. He possesses expertise in coaching and customer service, which he applies in his current role and throughout his career in the retail industry.
Experience in Sales and Retail
Ian Williams has a strong history of working in sales and the retail sector. His experience spans various roles that have contributed to his understanding of business development within this industry. This background has enabled him to effectively manage teams and drive customer engagement in his current position at Wickes.