James Rothwell
About James Rothwell
James Rothwell serves as the Head of DIFM at Wickes, a position he has held since 1996, accumulating 28 years of experience in this role.
Work at Wickes
James Rothwell has been employed at Wickes since 1996, holding the position of Head of DIFM (Do It For Me) for 28 years. In this role, he oversees the DIFM services, which cater to customers seeking assistance with home improvement projects. His long tenure at Wickes reflects his deep understanding of the company's operations and customer needs.
Professional Experience
With nearly three decades of experience in the home improvement sector, James Rothwell has developed extensive expertise in managing DIFM services. His responsibilities include leading teams, coordinating projects, and ensuring customer satisfaction. His role is critical in bridging the gap between customer expectations and service delivery.
Leadership Role
As Head of DIFM, James Rothwell plays a significant leadership role within Wickes. He is responsible for strategic planning and implementation of services that enhance the customer experience. His leadership contributes to the overall success of the DIFM division, aligning it with the company's goals.