Jamie Johnson
About Jamie Johnson
Jamie Johnson is a Customer Service Assistant currently employed at Wickes in Dartford, England. With a background in customer service and skills in web design and digital design, Jamie has experience in various roles including Trainee Shift Leader at Caffè Nero and Sales Assistant at Wh Smith.
Current Role at Wickes
Jamie Johnson has been employed at Wickes as a Customer Service Assistant since 2020. In this role, Jamie engages with customers, addressing inquiries and providing support to enhance the overall shopping experience. The position requires effective communication skills and a strong understanding of customer needs, which Jamie has developed through previous roles in customer service.
Previous Experience at Caffè Nero
Prior to joining Wickes, Jamie worked at Caffè Nero as a Trainee Shift Leader from 2019 to 2020 for 11 months. This position involved overseeing daily operations, managing staff, and ensuring customer satisfaction. Jamie's experience in this fast-paced environment contributed to the development of leadership and customer service skills.
Background in Retail at WH Smith
Jamie served as a Sales Assistant at WH Smith from 2015 to 2017 for two years in Dartford, United Kingdom. In this role, Jamie was responsible for assisting customers, managing inventory, and maintaining store presentation. This experience provided a foundation in retail operations and customer engagement.
Education and Skills in Digital Design
Jamie studied at Goldsmiths, University of London, where they achieved a qualification in Computer Games and Programming Skills from 2014 to 2017. This educational background is complemented by skills in web design and HTML, as well as expertise in Adobe Photoshop. These skills are not typically associated with a customer service role but indicate a strong proficiency in digital design.
Experience as Loader at DPD LOCAL UK LTD
In 2019, Jamie worked as a Loader at DPD LOCAL UK LTD for five months in Crayford. This role involved logistical tasks, including loading and unloading packages, which contributed to Jamie's understanding of supply chain operations and teamwork in a warehouse setting.