Melanie Mc Fadzean
About Melanie Mc Fadzean
Melanie Mc Fadzean is a Customer Service/Keyholder with extensive experience in retail. She worked as a Supervisor at Focus DIY for 11 years and has been with Wickes since 2012.
Work at Wickes
Melanie Mc Fadzean has been employed at Wickes since 2012, serving in the role of Customer Service/Keyholder. In this position, she is responsible for managing customer inquiries and ensuring a high level of service is maintained. Her role also includes overseeing store operations and assisting in the daily management of the store.
Previous Experience at Focus DIY
Before joining Wickes, Melanie worked at Focus DIY from 2000 to 2011, where she held the position of Supervisor. During her 11 years in this role, she gained experience in retail management and customer service, contributing to the operational success of the store in Sheffield, United Kingdom.
Customer Service Expertise
With over two decades of experience in customer service roles, Melanie Mc Fadzean has developed strong skills in customer relations and problem-solving. Her extensive background in retail has equipped her with the ability to handle various customer needs effectively and efficiently.
Career Timeline
Melanie's career in retail spans over 22 years, beginning in 2000 at Focus DIY and continuing at Wickes since 2012. This timeline reflects her commitment to the retail industry and her ability to adapt to different roles within it.