Neil Ward
About Neil Ward
Neil Ward is an Operations Manager at Wickes in Telford, England, with a background in event management and operations. He has extensive experience in the retail and live events sectors, managing international tours and focusing on supply chain logistics and customer service.
Current Role at Wickes
Neil Ward has been serving as the Operations Manager at Wickes since 2020. In this role, he oversees various operational functions, focusing on supply chain logistics, health and safety, and customer service. He was promoted from part-time Customer Assistant to full-time Operations Manager within four weeks of joining the company. His leadership skills contribute to the efficient management of operations within the retail sector.
Previous Experience in Event Management
Before joining Wickes, Neil Ward worked as an Event Manager at Tribe Marketing from 2011 to 2014. His role involved planning and executing events on a nationwide scale. Prior to that, he gained experience in the live events industry as a Media Assistant at Total Media from 2010 to 2011. His background in event management has equipped him with valuable skills applicable to his current operations management role.
Tour Management Experience
Since 2012, Neil Ward has been self-employed as a Tour Manager. He has managed international tours for various artists, including Bastille, Declan McKenna, and Mahalia. His work includes coordinating performances at major events such as Glastonbury and Summersonic in Japan. This experience has enhanced his organizational skills and ability to work under pressure in the live events sector.
Educational Background
Neil Ward studied at Leeds Beckett University, where he earned a Bachelor of Arts degree in Music Technology from 2006 to 2009. This educational background has provided him with a foundational understanding of music and technology, which complements his roles in event management and operations.
Skills and Reputation
Neil Ward has developed a reputation for being a collaborative and reliable communicator in the live events industry. He emphasizes trust and transparency in his interactions, which has contributed to his effectiveness in both operations management and tour management. His experience in health and safety, along with customer service, further supports his capabilities in managing complex operational tasks.