Peter Bond
About Peter Bond
Peter Bond is a Sales Assistant with over 18 years of experience in customer support roles within the retail sector, primarily at Wickes in Swansea, United Kingdom. He has a strong background in inventory management and customer service, having received awards for excellence in these areas.
Work at Wickes
Peter Bond has had a long-standing career at Wickes, beginning as a Sales Assistant from 1998 to 2004 for six years. He then transitioned to various roles, including Delivery Coordinator from 2004 to 2006 and Stock Administrator from 2006 to 2014. After a brief period away from Wickes, he returned in 2018 as a Sales Assistant, where he has been employed for six years. In addition, he served as a Delivery Hub Supervisor for five months in 2014. His extensive experience at Wickes highlights his commitment to the company and his development within the retail sector.
Previous Employment Experience
Prior to his long tenure at Wickes, Peter Bond worked at the Driver and Vehicle Licensing Agency (DVLA) as a Call Center Representative for six months in 2001. He also held a position as an Inventory Control staff member at Selco Builders Warehouse for one year from 2017 to 2018. Additionally, he briefly worked as a Sales Associate at Storage Giant for two months in 2017. This diverse experience in customer support roles has contributed to his skills in the retail industry.
Education and Expertise
Peter Bond studied at Neath College, where he pursued A Levels in both Psychology and Law from 1996 to 1998. This educational background has provided him with foundational knowledge that supports his roles in customer service and retail management. His academic achievements complement his extensive practical experience in the retail sector.
Achievements in Customer Service
Peter Bond has received recognition for his customer service skills, including excellence in mystery shopper awards. These accolades reflect his commitment to providing high-quality service to customers. Additionally, he has achieved over 98% in stock file audits, demonstrating his attention to detail and accuracy in inventory management. His strong organizational and interpersonal skills further enhance his effectiveness in team collaboration and customer satisfaction.
Skills and Competencies
Peter Bond possesses strong organizational, administrative, and interpersonal skills. His experience in various customer support departments within the retail sector, totaling over 18 years, has equipped him with the ability to effectively collaborate with teams and ensure customer satisfaction. His attention to detail and commitment to excellence are evident in his work and achievements.