Peter Kelley
About Peter Kelley
Peter Kelley serves as the Operations Manager at Wickes, where he has successfully led a team of 17 members since 2015, focusing on Health & Safety, Audit, Sales, and Service. He also has extensive experience in banking, currently working as a Personal Banking Advisor at Santander since 2007.
Work at Wickes
Peter Kelley has served as Operations Manager at Wickes since 2015, overseeing a team of 17 members. His responsibilities include managing Health & Safety protocols, conducting audits, and enhancing sales and service operations. Under his leadership, the team has successfully passed Key Control Audits and Health & Safety assessments, demonstrating a commitment to compliance and operational excellence. Kelley has also implemented various company initiatives that contributed to an increase in sales, showcasing his ability to drive business performance.
Experience at Santander
In addition to his role at Wickes, Peter Kelley has been working at Santander as a Personal Banking Advisor and Covering Manager since 2007. His tenure of 17 years in central London has equipped him with extensive experience in personal banking, where he has developed skills in customer service and financial advisory. This role complements his operational management experience, allowing him to apply a customer-focused approach in both banking and retail environments.
Previous Roles in Retail Banking
Peter Kelley has a background in retail banking, having worked as a Personal Banker at Barclays UK Retail and Business Bank for one year from 2006 to 2007. Prior to that, he served as an Assistant Manager at Currys from 2001 to 2006. His experience in these roles has contributed to his understanding of customer needs and operational efficiency within the banking and retail sectors.
Education and Expertise
Peter Kelley completed his secondary education at Forest Gate Community School, where he achieved a GNVQ with Distinction in Science from 1998 to 2001. He furthered his studies at Newvic Sixth Form College, earning a Merit in Science from 1996 to 1999. His educational background has provided him with a solid foundation in scientific principles, which may support his analytical skills in operations management.
Contributions to Company Recovery
Throughout his career, Peter Kelley has played a significant role in contributing to the recovery of companies from financial difficulties. He has effectively managed operations with limited staff and focused on cost reduction strategies. His ability to navigate challenging circumstances has been a key factor in maintaining operational stability and enhancing overall performance.