Rachael Taylor
About Rachael Taylor
Rachael Taylor is the Installations Operations Manager at Wickes, where she has worked since 2020. She has extensive experience in operations and management across various roles in retail, including significant positions at B&Q and Used Kitchen Exchange Ltd.
Current Role at Wickes
Rachael Taylor serves as the Installations Operations Manager at Wickes, a position she has held since 2020. In this role, she oversees the operations related to installations, ensuring efficient processes and high-quality service delivery. Her responsibilities include managing teams, coordinating projects, and implementing strategies that enhance operational performance.
Previous Experience at B&Q
Rachael Taylor has extensive experience with B&Q, where she worked in various managerial roles from 2007 to 2018. She began as a Showroom Manager from 2007 to 2009, then transitioned to Senior Service Manager from 2009 to 2012, and returned to the role of Showroom Manager from 2012 to 2016. Additionally, she served as a Customer Project Manager in the Homefit division from 2016 to 2018. Her tenure at B&Q involved managing teams and driving sales growth.
Experience at Used Kitchen Exchange Ltd
Rachael Taylor worked as Operations Manager at Used Kitchen Exchange Ltd in 2019 for 11 months. During her time there, she focused on operational efficiency and team management, contributing to the company's objectives in the kitchen exchange market.
Educational Background
Rachael Taylor studied at the University of Birmingham, where she earned a Bachelor of Science (BSc) in Psychology with Mathematics from 2000 to 2003. Prior to this, she completed her A Levels at Winstanley College from 1998 to 2000 and attended Hesketh Fletcher C.E. High School from 1993 to 1998.
Leadership and Management Skills
Rachael Taylor has demonstrated strong leadership skills throughout her career, having led teams of over 50 people. She possesses significant experience in managing both retail and field-based teams, showcasing her versatility in different operational environments. Her track record includes delivering business improvements, sales growth, and cost savings through effective team engagement and performance management.