Raiza Desousa

Raiza Desousa

Duty Manager @ Wickes

About Raiza Desousa

Raiza Desousa is a Duty Manager currently employed at Wickes, where she has worked since 2020. She has a diverse background in customer service, graphic design, and video editing, with previous roles at Travis Perkins plc and Iconic Steps.

Work at Wickes

Raiza Desousa has been employed at Wickes since 2020, serving as a Duty Manager. In this role, she oversees daily operations and ensures customer satisfaction. Additionally, she has worked as a Clerical Administrator at Wickes for the same duration, contributing to administrative tasks and supporting the management team.

Previous Employment at Travis Perkins

Prior to her current roles, Raiza worked at Travis Perkins plc as a Customer Service Assistant from 2016 to 2020. During her four years there, she developed skills in customer relations and service delivery, enhancing the overall customer experience.

Education and Expertise

Raiza Desousa completed her secondary education at Villiers High School, where she achieved GCSE qualifications. She further pursued A-level studies in Business Management, Graphic Design, and IT, obtaining a Double Merit. Raiza attended the University of Greenwich from 2015 to 2019, earning a degree in Creative Digital Media with a focus on Animation, Interactive Technology, Video Graphics, and Special Effects.

Experience in Graphic Design and Video Editing

Since 2020, Raiza has also worked at Iconic Steps as a Graphic Designer and Video Editor. Her responsibilities include creating visual content and editing videos, which align with her academic background in creative digital media. She previously held a position at Iconic Steps as a Film Production Course participant for one month in 2019.

Additional Work Experience

Raiza has a diverse work history that includes roles such as an Exam Invigilator at Tradewind Recruitment for one month in 2019 and an Office Assistant at Mussa Estates for two months in 2016. She also participated in the National Citizen Service Trust as a student for one month in 2013.

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