Rory Innes
About Rory Innes
Rory Innes is a Customer Service Assistant based in Glasgow, Scotland, with a background in the Oil and Gas industry and experience in hospitality. He holds a Master of Engineering in Chemical Engineering from the University of Strathclyde and has developed strong interpersonal skills throughout his career.
Current Role at Wickes
Rory Innes has been employed as a Customer Service Assistant at Wickes since 2021. This role is based in Glasgow, Scotland, where he has contributed to customer service operations for three years. His responsibilities likely include assisting customers with inquiries, managing transactions, and ensuring a positive shopping experience.
Previous Experience in Hospitality
Before joining Wickes, Rory Innes gained experience in the hospitality industry. He worked as a Guest Services Assistant at various ibis hotels from 2018 to 2019 for five months. Additionally, he served as a Waiter at Mercure Ardoe House Hotel and Spa in 2018 for seven months. These roles provided him with foundational customer service skills.
Background in Oil and Gas Industry
Rory Innes has a background in the Oil and Gas industry, specifically in data management related to well lifecycle operations. His experience includes working as a Well Lifecycle Intern at Peloton for three months in 2019. This role involved analyzing and managing data pertinent to well operations.
Education and Expertise
Rory Innes studied at the University of Strathclyde, where he pursued a Master of Engineering (MEng) in Chemical Engineering from 2018 to 2023. His academic background provides him with a strong foundation in engineering principles, which complements his professional experience in both customer service and the Oil and Gas sector.
Personal Skills and Strengths
Rory Innes possesses strong interpersonal skills and innovative thinking. These personal strengths are essential in his roles, particularly in customer service, where effective communication and problem-solving are critical. His ability to engage with customers and address their needs is a key aspect of his professional profile.