Russell Kennedy
About Russell Kennedy
Russell Kennedy is an Operations Manager at Wickes, where he has worked since 2018. He has a background in team management and operational improvements, with previous roles at The Eagle Tavern and Wickes.
Work at Wickes
Russell Kennedy has held multiple positions at Wickes, demonstrating a progressive career within the company. He began as a Duty Manager from 2015 to 2017 in Bristol, where he was responsible for overseeing daily operations and ensuring customer satisfaction. He then transitioned to the role of Refit Manager for a brief period in 2017, focusing on store renovations and improvements. Since 2018, he has served as the Operations Manager in Barnstaple, where he manages a diverse team, including design consultants and delivery hub supervisors. His current role emphasizes operational efficiency and team development.
Education and Expertise
Russell Kennedy studied at the University of the West of England, where he earned a Bachelor's Degree in Economics from 2013 to 2017. His educational background provides him with a strong foundation in economic principles, which he applies in his current role to drive revenue and reduce costs. His expertise in operations management is complemented by his experience in team leadership and development, enabling him to assess candidates for growth opportunities effectively.
Background
Before joining Wickes, Russell Kennedy worked at The Eagle Tavern as a Shift Leader from 2010 to 2016 in Somerset. This six-year tenure allowed him to gain valuable experience in managing teams and enhancing customer service. His transition to Wickes marked a shift towards a more structured retail environment, where he continued to develop his management skills and operational knowledge.
Team Management and Development
In his role as Operations Manager, Russell Kennedy manages a diverse team, focusing on both performance and development. He is committed to assessing new and existing team members for growth opportunities, ensuring that the team operates at high standards. His approach emphasizes the importance of team dynamics and individual contributions to achieve excellent customer service and operational goals.
Operational Focus
Russell Kennedy's primary focus in his current role is on driving revenue and reducing costs through operational improvements. He operates with high expectations for both personal and team performance, which reflects his commitment to achieving excellence in customer service. His strategic approach to operations management involves identifying areas for improvement and implementing effective solutions to enhance overall efficiency.