Sam Turner
About Sam Turner
Sam Turner is a Duty Manager at Wickes in Dartford, United Kingdom, where he has worked since 2019. He holds a Bachelor's degree in Hospitality Administration/Management from the University of Greenwich and has experience in team leadership and customer service.
Work at Wickes
Sam Turner has been employed at Wickes in Dartford, United Kingdom, since 2018. Initially starting as a Customer Service Assistant, Sam transitioned to the role of Duty Manager in 2019. In this position, Sam oversees day-to-day operations, ensuring customer satisfaction and effective service delivery. Sam's skills in team leadership and staff training contribute to the overall performance of the store.
Education and Expertise
Sam Turner holds a Bachelor's degree in Hospitality Administration/Management from the University of Greenwich, which was completed from 2015 to 2018. Prior to this, Sam studied at The NWK College, earning a BTEC Level 3 Extended Diploma in Travel and Tourism in 2015, as well as a BTEC Level 3 Subsidiary Diploma in the same field in 2014. This educational background provides a solid foundation in both hospitality and tourism management.
Background
Sam Turner has a diverse work history that includes experience in both hospitality and retail sectors. Before joining Wickes, Sam interned at The Domain Bahrain, a boutique hotel, social club, and spa, for one month in 2017. Additionally, Sam worked at McDonald's as a Crew Member from 2013 to 2015, gaining valuable customer service experience during this time.
Skills and Competencies
Sam Turner possesses skills in team leadership and staff training, which enhance service delivery at Wickes. With experience in managing daily operations, Sam ensures that customer satisfaction is prioritized in a retail environment. The combination of Sam's background in travel and tourism with hospitality management expertise allows for a well-rounded approach to service and operations.