Shane Stevens
About Shane Stevens
Shane Stevens serves as the Store Of Excellence Store Manager at Wickes, where he has worked since 2007. He has also held the position of Regional Kitchen & Bathroom Sales Coach since 2020, contributing to the company's operations in Kent.
Work at Wickes
Shane Stevens has been employed at Wickes since 2007, holding the position of Store Manager for 17 years. He manages the Maidstone Extra location, where he oversees daily operations, staff management, and customer service initiatives. In addition to his primary role, Shane has also taken on the responsibilities of Regional Kitchen & Bathroom Sales Coach since 2020, contributing to the training and development of sales strategies in Kent. His expertise in store management and sales coaching has been instrumental in enhancing the overall performance of Wickes in the region.
Current Roles and Responsibilities
In his current capacity, Shane Stevens serves as the Store of Excellence Store Manager at Wickes, a role he has held since 2020. This position emphasizes best practices in retail management and customer engagement. Shane's responsibilities include ensuring that the store meets high standards of operation and customer satisfaction. His secondment as Regional Kitchen & Bathroom Sales Coach allows him to share his knowledge and skills with other team members, focusing on improving sales techniques and product knowledge in the kitchen and bathroom departments.
Experience in Retail Management
Shane Stevens has extensive experience in retail management, having worked at Wickes for over 17 years. His long tenure at the company reflects his commitment to the retail sector and his ability to adapt to changing market conditions. Throughout his career, Shane has developed a deep understanding of store operations, customer service, and team leadership. His experience enables him to effectively manage staff and implement strategies that drive sales and enhance customer experiences.
Training and Development Initiatives
As a Regional Kitchen & Bathroom Sales Coach, Shane Stevens is involved in training and development initiatives within Wickes. His role includes coaching staff on sales techniques and product knowledge, particularly in the kitchen and bathroom sectors. This focus on training helps improve team performance and ensures that employees are equipped with the necessary skills to meet customer needs and drive sales growth.