Troy Phillips
About Troy Phillips
Troy Phillips is an Operations Manager at Wickes, where he has worked since 2020. He has extensive experience in the kitchen and bathroom sector, having held various roles at Wickes and Wren Kitchens since 2012.
Current Role at Wickes
Troy Phillips serves as the Operations Manager at Wickes, a position he has held since 2020. He is based in Basingstoke, England, where he has been involved in various operational responsibilities. In addition to his role as Operations Manager, he has also been engaged in a Stepping into Management program since 2020, further developing his management skills within the company.
Previous Experience at Wickes
Troy Phillips has a substantial history with Wickes, having worked in multiple roles since 2012. His positions included Customer Service Advisor from 2012 to 2015, Kitchen & Bathroom Advisor from 2015 to 2016, and Customer Service Assistant from 2019 to 2020. He also served as Duty Manager for six months in 2020. His experience at Wickes spans over eight years, providing him with extensive knowledge of the company's operations and customer service.
Experience at Wren Kitchens
Troy Phillips worked at Wren Kitchens as a Kitchen Designer for six months in 2018. This role allowed him to gain additional experience in kitchen design, complementing his previous roles at Wickes. His time at Wren Kitchens contributed to his expertise in kitchen planning and customer engagement.
Educational Background
Troy Phillips attended The Vyne Community School from 2007 to 2012, completing his secondary education. He furthered his studies at Basingstoke College of Technology, where he achieved a First Diploma in Animal Care in 2013 and a National Diploma in Animal Management from 2013 to 2015. His educational background provided him with foundational skills and knowledge that he has applied in his professional career.
Early Career Experience
Before joining Wickes, Troy Phillips held a position as a Referencing Executive at Procius Limited for one month in 2016. His early career included various customer service roles, which helped him develop essential skills in communication and client relations.