Charlotte Pearce
About Charlotte Pearce
Hi there i'm Charlotte and I’m on a mission to help brands to be more HUMAN. I'm obsessed with all things customer, experience & brand. I've spent my life bringing together aspects of humanity, behavioral science, psychology, technology and a serious amount of fun and creativity. All of this to help businesses to do the right thing for other humans, the planet AND to improve their bottom line. The creation from all that obsession is Inkpact - A CRM and loyalty tool like no other - bringing memorable moments and the human touch to your customer journey, proven to increase spend and increase loyalty through handwritten notes. The best bit -they are really written in fountain pen and ink allowing us to impact hundreds of lives across the world too - now thats a WIN WIN WIN. I love nothing more than being on stage and sharing stories with all of you, I'm also the presenter of Humans of Business a youtube series and podcast uncovering the real and emotional side of the world’s most successful entrepreneurs.