Darwin Homes
Darwin Homes, acquired by Pagaya, is a tech-enabled property management company that manages single-family rentals and offers 24/7 digital support, smart lock-equipped properties, and a secure online platform for rent payments.
Services
Darwin Homes provides comprehensive property management services for rental property owners and residents. They offer tech-driven solutions such as a mobile-equipped application that delivers 24/7 support for renters. The company also handles tenant screenings, including background and credit checks, maintenance requests, and rent collections through a secure online platform. Additionally, Darwin Homes offers moving assistance by connecting renters with trusted movers and ensures that utilities are operational upon move-in.
Technology and Innovations
Darwin Homes leverages advanced technology to enhance the property management experience. Their platform is equipped with smart locks for hassle-free viewings, and they offer digital applications to simplify tenant approvals. The company provides a mobile app that delivers round-the-clock support and a fast and effective repair service with easy scheduling. Darwin Homes also uses technology to optimize rental property pricing through data analysis and local market expertise.
Market Reach and Operations
Darwin Homes manages a portfolio worth $3.5 billion, overseeing 10,000 homes across 39 markets in the United States. The company lists available rentals on common listing websites and the Multiple Listing Service (MLS), making use of self-showings to increase property tours. They ensure compliance with local and state regulations and operate under a Broker License in Texas. Additionally, Darwin Homes is a member of the National Association of Residential Property Managers (NARPM) and an accredited member of the Better Business Bureau (BBB).
Property Types Managed
Darwin Homes manages various residential properties including single-family homes, condos, townhomes, duplexes, and small apartment buildings up to 100 units. They conduct extensive tenant screenings, manage day-to-day operations such as monthly bills and expenses, and handle all maintenance and repair work including turns and renovations. The company performs initial inspections and pre-move-in walkthroughs to ensure properties meet their standards.
Tenant and Owner Policies
Darwin Homes has several policies in place to ensure smooth operations for both tenants and property owners. Tenants are required to make all rent payments and deposits directly to Darwin Homes, and they must maintain property and liability insurance with a minimum limit of $100,000. For property owners, a minimum maintenance reserve account of $500 per property is required for those owning less than four properties. Additionally, Darwin Homes has a standard pet policy allowing a limit of four pets per property, along with a refundable pet deposit.