Expedock
Expedock offers a Digital BPO service, shipment visibility platform, and document automation products, providing comprehensive solutions for freight forwarders with high accuracy and real-time insights.
Services
Expedock offers a range of services designed to enhance operational efficiency and accuracy. Their Digital BPO service includes tasks such as shipment registration, order management, document allocation, track and trace, container automation, invoicing, and landed costing. The Monthly Statements Automation service reconciles monthly statements against accruals before or after posting to TMS. Other services include automating key accounting workflows from data entry, auditing, and P&L reports.
Products
Expedock provides several advanced products. Their Shipment Visibility Platform empowers clients with intuitive shipment tracking and enables the generation of custom reports. Their Document Automation products ensure 99.97% accuracy and feature full automation coverage. Expedock's Freight BI platform delivers real-time and actionable insights on key performance indicators. There is also a Freight BI Premium plan that includes features like landed cost per SKU visibility, cost breakdown per CIV/shipment, and advanced container utilization reporting.
Integration with Transportation Management Systems
Expedock supports integrations with various Transportation Management Systems (TMS) to streamline operations and improve efficiency. They offer compatibility with TMS platforms such as Cargowise, Magaya, Descartes, and Shipthis. The integration process can be completed in as little as one day, ensuring minimal disruption to operations.
Shipment Visibility Platform
Expedock's Shipment Visibility Platform offers comprehensive tracking capabilities, allowing customers to access critical shipment information effortlessly. Clients can use customizable filters and columns to generate custom reports. This platform is designed to ensure retention and unlock potential revenues by providing clear insight into shipment statuses.
Global Reach and Reliability
Expedock's services are trusted by air, ocean, import, and export freight forwarders globally. Their Digital BPO service ensures full visibility on agent hours and utilization, which contributes to high proficiency and accuracy in international freight operations from day one post-onboarding. The platform supports the automation of various workflows, enhancing the operational capabilities of freight forwarders around the world.