Inbox Health
Inbox Health offers automated, personalized patient billing solutions designed to increase collection rates and streamline payment processes through a secure, HIPAA-compliant platform.
Automated Patient Billing Services
Inbox Health offers automated patient billing services designed to increase collection rates. The system personalizes billing interactions and supports a variety of payment options such as credit cards, digital wallets, ACH, phone, and checks. This service aims to streamline the payment process and encourage timely patient payments.
Secure Patient Portal
Inbox Health provides a secure patient portal that allows patients to make online payments and access their billing statements. This portal supports multiple payment methods and integrates with popular practice management systems, ensuring a centralized solution for medical practices to manage patient accounts receivable.
HIPAA-Compliant Communication Tools
Inbox Health features real-time chat for secure, HIPAA-compliant communication with patients. The company also offers options for text, email, and paper statements, ensuring a customizable and compliant patient billing experience. The secure platform also supports saving credit card information for future payments.
Integrated Payment Solutions
Inbox Health integrates with practice management systems to provide various payment solutions including a card reader for in-office payments. The company also offers an automated phone system (IVR) with a dedicated phone number for accepting payments and a lockbox service called Mailbox to automate mailed payment processing.
Support and Educational Resources
Inbox Health provides robust support through live chat, text, email, or phone calls. The company hosts webinars and provides guides on topics related to medical billing and patient payments. Additionally, they offer white glove service and ongoing support for onboarding practices and enterprises.
Advanced Reporting and Analytics
Inbox Health offers reporting and analytics tools that help track patient billing performance. These tools are designed to provide insights into billing operations and optimize workflows through the Biller Dashboard, which is equipped to manage patient billing tasks effectively.