Loblaw Digital
Loblaw Digital designs, builds, and operates the digital properties of Loblaw Companies Limited, focusing on customer-centric solutions and fostering a culture of openness, inclusion, and wellness.
History of Loblaw Digital
Loblaw Digital is the digital arm of Loblaw Companies Limited, responsible for designing, building, owning, and operating its digital properties. This includes launching new digital products and features at a massive scale, reaching millions of customers across Canada. The company operates from its newly remodeled historic headquarters in downtown Toronto.
Customer-Centric Solutions
Loblaw Digital focuses on developing customer-centric solutions that simplify and enhance user experiences. With a notable track record of launching 40+ websites and developing four apps, they cater to the digital needs of brands like PC Express™ and Joe Fresh®, the latter having a 4.7 App Store rating with over 15,000 reviews. Loblaw Digital serves 18 million PC Optimum™ members and operates numerous pickup locations and retail store chains across Canada.
Company Culture and Employee Benefits
Loblaw Digital promotes an inclusive and supportive work environment. They encourage self-care and wellness through flexible work options, personal days, and competitive health and wellness benefits. The company also offers an Employee Share Ownership Program (ESOP), parental leave top-up, and various savings programs like the National Pension and Group RRSP. Employees can further benefit from internship programs, real project contributions, and a culture of openness, transparency, and inclusion.
Learning and Development
Loblaw Digital supports colleague growth through stretch goals, learning and development initiatives, and different roles. They operate Hackdays for innovative feature development and host an internal mentorship program called the 'Grace Program' for colleagues who don’t identify as men. Additionally, Loblaw Digital partners with organizations like Women Who Code, TechLadies, and Black Professionals in Tech Network to promote inclusive hiring practices.
Remote Work and Communication Tools
Loblaw Digital offers flexible work arrangements, allowing employees to work remotely. The company utilizes various communication tools like Slack, Teams, and email to maintain smooth and efficient communication among its 50+ teams and 500+ colleagues. This ensures that employees can collaborate effectively regardless of their physical location.