ReadyMode
ReadyMode provides an all-in-one outbound call center platform with built-in CRM software and predictive dialing technology, supporting various industries including real estate, healthcare insurance, and solar energy.
Services
ReadyMode provides an all-in-one outbound call center platform designed to enhance productivity and streamline operations. Key services include a predictive dialer, CRM, lead management, automated follow-ups, appointment scheduling, and security and compliance features. The platform supports various industries such as real estate, solar energy, healthcare insurance, business process outsourcing (BPO), travel and tourism, and home improvement. It offers real-time reporting, dynamic scripts, advanced analytics, and a partner program with commission for successful referrals.
Products
ReadyMode's main product is its outbound call center platform, which integrates several essential features. This includes a built-in CRM requiring no integrations or downloads, a predictive dialer to optimize call efficiency, lead management tools, and robust reporting and insights functionalities. Specific tools for various industries include automated follow-ups and appointment scheduling for real estate, fully integrated systems for healthcare insurance, and tools for lead qualification and consultation scheduling in solar energy sales. Additionally, it provides compliance features to minimize TCPA and DNC violations risks.
Sector
ReadyMode's outbound call center platform supports a diverse range of industries. This includes real estate, where the platform aids in follow-ups and appointment scheduling; solar energy, with integrated tools for prospecting and lead qualification; healthcare insurance, with a full CRM and predictive dialer; and business process outsourcing (BPO), travel and tourism, and home improvement sectors. Each industry benefits from tailored tools, dynamic scripts, and compliance features provided by ReadyMode.
Recognition
ReadyMode has been recognized by the Globe and Mail as one of Canada’s Top Growing Companies in 2023. This recognition highlights the company's significant growth and its innovative solutions in the outbound call center industry. Additionally, their success story includes a notable case where Unified Global Solutions increased their connect rate by 50% using ReadyMode’s platform.
Corporate Responsibility
ReadyMode supports corporate responsibility initiatives, including the Warren Kean Memorial Bursary for students at the British Columbia Institute of Technology. This bursary underscores the company’s commitment to education and community support. ReadyMode also maintains a compliance center with resources on TCPA, ACD, and other regulatory topics, showcasing their commitment to responsible operations.