Slick
Slick, founded in 2016 and headquartered in Baltimore, MD, provides 24x7 mobile maintenance and repair services across over 60 markets, utilizing its TruView portal for asset management and business logic integration.
Company History
Slick was founded in 2016 and is headquartered at 100 Light Street, Baltimore, MD 21202. Since its inception, the company has expanded its reach and now operates in over 60 markets, offering comprehensive mobile maintenance and repair services.
Services
Slick provides 24x7 mobile maintenance and repair services through its managed maintenance service, which is 100% mobile and all-inclusive. The company's mobile service vehicles are technologically advanced and eco-friendly, offering services such as tire changing, oil handling, steam reconditioning, fuel dispensing, and EV infrastructure support. The service vehicles also deliver additional services including air filter replacement, battery swap, brakes, oil change, tire replacement, and more.
TruView Portal
Slick offers a web-based portal named TruView for asset management and business logic. TruView integrates with third-party services such as telematics, AI, service history, fuel card data, runtime, and OEM service schedules. The portal offers different service levels: ORGANIZE, MANAGE, and AUTOMATE. Each level provides various features such as vehicle inventory management, telematics integration, custom reporting, automatic dispatching for preventive maintenance, and nationwide roadside assistance.
Infrastructure and Facilities
Slick fabricates and engineers its own fleet of service delivery vehicles. The company utilizes private, rapid-repair shops and parts warehouses to minimize downtime. Slick's hubs are 2,000 - 6,000 sq ft drive-in warehouses that serve as restock points for mobile units. These hubs include lifts and tire machines for expanded service offerings and allow strategic vendors 24x7 access for passive and constant replenishment of parts and supplies.
Slick University
Slick University offers a 24-month curriculum designed to develop mechanics in competency, character, and leadership. This educational program aims to ensure high-quality service through well-trained professionals who are adept in both technical skills and customer service.
Technology and Innovations
Slick leverages AI to create a self-healing fleet experience and employs predictive maintenance using data analytics, machine learning, and sensor technologies to anticipate and address issues before they escalate. This approach helps reduce overall maintenance costs, increase vehicle uptime, and extend asset lifespan.