Smile.io
Smile.io is a loyalty program platform featured in Shopify Editions 2024, used by over 100,000 businesses in 148 countries, and has rewarded 330 million customers while processing $136 billion in sales.
Overview of Smile.io
Smile.io is a comprehensive loyalty program solution utilized by more than 100,000 businesses across 148 countries. The platform has rewarded 330 million customers and processed $136 billion in sales. Featured in Shopify Editions 2024, Smile.io offers a range of customizable, no-code-required loyalty programs designed to enhance customer retention and engagement. The company's loyalty programs include points, VIP tiers, and referrals, and can be seamlessly integrated into various store pages, including product, account, and checkout pages.
Smile.io Loyalty Program Features
Smile.io's loyalty programs are highly customizable and do not require any coding. These programs include points, VIP tiers, and referral features, allowing businesses to reward customers for actions such as purchases, social shares, and account creation. The loyalty points can be redeemed for discounts, free products, or gift cards. Advanced features such as points expiration, accelerated earning, and partial refund support are also available. Additionally, Smile.io provides a dedicated, SEO-friendly loyalty page and tools to embed loyalty features on various store pages.
Smile.io Plus and Reporting Tools
Smile.io Plus is designed for businesses with 2,500 to 100,000 monthly orders and offers over 25 specialized reports to optimize loyalty strategy. These reports include sales attribution, engagement analytics, and key conversion rates, which are exportable and accessible from the Smile.io account. Monthly reports and industry benchmarks are also provided. Customizable VIP programs offer exclusive perks and early access for top customers through tier-based rewards and benefits.
Integration Capabilities of Smile.io
Smile.io integrates with over 25 popular ecommerce tools such as Klaviyo, Gorgias, and Mailchimp, enabling enhanced functionality for automated marketing, customer support, and review collection. The referral program can be integrated with email marketing tools to facilitate easy sharing. Moreover, the Wallet feature stores points balances across various loyalty programs, simplifying management for both customers and businesses.
Smile.io Pricing and Plans
Smile.io offers a range of pricing plans including Starter, Growth, and Plus, catering to different business needs and order volume limits. A free plan is available for new businesses with less than 200 monthly orders. The company also provides a migration plan for businesses transitioning from other loyalty program providers. Each pricing plan comes with varying features to support different levels of customer and business requirements.