VoCoVo
VoCoVo specializes in communication solutions for retail, offering products like Series 5 Pro Headsets, Call Points, and Keypads to enhance customer service, security, and operational efficiency.
VoCoVo Services
VoCoVo provides advanced communication solutions specifically designed for retail environments. Their offerings include Series 5 Pro Headsets, Call Points, and Keypads that facilitate seamless communication among associates. Their telephony integration enables staff to manage calls directly from VoCoVo devices. Additionally, VoCoVo systems can be integrated with smart security cameras and offer message cast features for centralized communications.
VoCoVo Products
VoCoVo's product line includes Series 5 Pro Headsets, Call Points, Keypads, Base Units, and Repeaters. The Series 5 Pro Headsets offer crystal-clear audio, full-duplex communication, and a 48-hour battery life. VoCoVo Call Points enable customers to request assistance conveniently, while Keypads allow staff to specify the nature of their requests. The infrastructure with Base Units and Repeaters ensures coverage across large retail spaces. Furthermore, their headsets can integrate with telephony systems and smart security cameras, enhancing overall functionality.
VoCoVo Telephony Integration
VoCoVo's telephony integration feature allows retail staff to make, answer, hold, and transfer calls directly from their VoCoVo devices. This functionality streamlines communication, enabling associates to handle customer inquiries efficiently without needing to leave the shop floor. It also contributes to improved task management and customer service within retail environments.
VoCoVo Headsets
VoCoVo Headsets are a critical component of their product suite, designed to enhance communication and efficiency in retail settings. They provide full-duplex communication and have a battery life of up to 48 hours, with a full charge taking just 3 hours. These headsets facilitate tasks like training, customer service, and security by allowing constant communication. They help save up to 1500 yards of walking per shift and can be used to communicate instantly from anywhere in-store. VoCoVo Headsets are used globally in over 250,000 locations and contribute significantly to improved task efficiency.
VoCoVo Call Points and Keypads
VoCoVo Call Points allow customers to request assistance at their convenience, sending audible alerts to staff through VoCoVo wireless devices. They typically require charging every 90 days. Keypads are another integral product that provides integrated audio, enabling checkout or customer service staff to request help and specify the nature of their request with a simple button press. Both products are designed to enhance customer service and operational efficiency in retail settings.