Clueso
Clueso, formerly known as Desklamp, is a B2B company based in Bengaluru, India, specializing in engineering, product, and design solutions. It offers a customizable in-app help widget that integrates with existing chat and ticketing systems to enhance customer support.
History
Clueso, formerly known as Desklamp, is a B2B company based in Bengaluru, KA, India. The company was part of the Y-Combinator W23 batch. Specializing in engineering, product, and design, Clueso focuses on delivering customized in-app help widgets to enhance customer support and user engagement. The company's solutions are available in regions such as India and South Asia.
Product
Clueso offers an embeddable in-app help widget that can be customized to match the branding of the client's application. This widget integrates seamlessly with existing chat and ticketing services, helping streamline customer support. It includes features like announcements to guide users through new functionalities, and an intelligent AI search to provide relevant guide suggestions based on user queries. Users can also add info buttons within the app to link specific videos or articles, and create video onboarding content to help new users get started with the product.
Services
Clueso specializes in providing an embeddable in-app help widget that can be easily customized to fit the branding of any application. The widget integrates with existing chat and ticketing services, making customer support more efficient. Features include AI-driven search capabilities, announcements for new features, info buttons for contextual help, and comprehensive video onboarding content. The entire setup process is designed to be quick, taking less than 2 minutes to complete.
Locations
Clueso is headquartered in Bengaluru, KA, India. The company serves customers primarily in India and South Asia, focusing on the B2B sector within the sub-industries of engineering, product, and design.
